In a previous post (link here), we explained the imminent introduction of a web-based Reading Platform. This new tool is now available to subscribers ! It is designed for users to access the Safety Observer reports in replacement of the pdf reports distributed by email until now.
This page includes 3 short video tutorials to explain how the Platform works.
How to use the Platform
This 6 minute-video provides a tour of the Reading Platform and describes the main features from a User perspective. It presents the interface, the navigation, and how to perform searches.
Access to the Platform
This 5 minute-video explains the steps for users to access the Reading Platform. As mentioned earlier, each user can access the platform from only 2 devices and this video also demonstrates how users can manage the authorized devices in their User Account.
Please Note that the Privacy Settings of your browser may cause problems when trying to access the Reading Platform and we invite you to check this to prevent issues (see Separate Post).
This 4 minute-video explains the role of “Account Manager”, which only applies to multi-user subscriptions. It demonstrates how to deactivate users and how to add new users to the list of users covered by the subscription for a particular client.
Please Note that some improvements were implemented since the video below was produced. “Account Managers” can now see the status of their Users: From the tab “Users”, a new column “Onboarded” indicates whether the user has activated his/her account. There are also new search fields available to search specific users in the list.